How do I return my parcel?

1. Log in to your customer account and click on the "Order history and details" tab --> "Returns" and complete the form.

2. Prepare the return in your Hipli parcel with the following items:

  • The pre-printed returns form.
  • The return label (included in the package we sent you).
  • The complete product(s) in their original condition and packaging.

3. Drop off your parcel at a post office or one of La Poste's partner retailers.

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